What To Do If AirTV Doesn’t Recognize Your Hard Drive “No hard drive connected”

by | Last updated Feb 2, 2024

My AirTV 2 was working great until I decided to test some other hard drives with it. After unplugging my original drive, it refused to recognize any drives, including the original one. It just said “No hard drive connected”, even though it was.

I tried reformatting the drive in various ways, but that didn’t help. After spending hours trying to get the unit to work, I found this solution which does the trick!

How to Make Your AirTV Recognize Drives

I used the Sling iPhone app to do this procedure.

First, click your account icon in the upper right corner of the app.

Account icon in the Sling app
Account icon in the Sling app

Next, click “Local Channels”.

Local Channels option in the Sling app with AirTV
Local Channels option in the Sling app with AirTV

Click “Connected Devices”.

Click “My AirTV”.

Scroll to the bottom and click “Remove AirTV”. This is the key step of the whole process! I wasn’t able to get the unit to recognize the drive without doing this:

Removing an AirTV from your account
Removing an AirTV from your account

Do a factory reset on your AirTV by pushing a paperclip in the RESET hole in the back of the unit (keeping the unit powered on).

AirTV 2 Rear Panel
AirTV 2 Rear Panel

When the unit resets, go through the setup process again, then plug in the drive.

You may need to wait a few minutes for the app to recognize your drive, so don’t panic if it doesn’t work immediately.

That should do it!


How to Avoid this Problem in the Future

To avoid this problem, it might help to eject your drive before disconnecting it (something I definitely didn’t know to do). To eject a drive, follow these steps:

  • Click “DVR” in the bottom menu.
  • Click “AIRTV DVR STORAGE” in the top menu.
  • Click “EJECT HARE DRIVE”
AirTV eject hard drive button on app
AirTV eject hard drive button on app

Conclusion

Did this solve the problem for you? Any questions? Please leave a comment below! – Brian

Keep in Touch – Subscribe to My Posts

Brian Shim, DisableMyCable.com

I'm an electrical engineer (BSEE Caltech) with twenty years of experience designing industrial and consumer products, and now a web developer who loves to share ways to save money on TV content, Internet access, and cell phone plans! Read more about me here.

If you liked this article, please sign up for email updates. I'll send you a note when I publish a new article, no more than once a month. Unsubscribe any time. You can also watch my videos on YouTube. - Brian

* indicates required
             

Continue Your Journey...

Go to my next article to learn more about ways to get free and cheap TV.

Ask a Question or Leave a Comment

I try to answer every question. If you have a reception question, please leave your zip code.

Subscribe
Notify of
guest

This site uses Akismet to reduce spam. Learn how your comment data is processed.

45 Comments
Inline Feedbacks
View all comments
Alan Wilson
Alan Wilson
4 days ago

I tried your suggestion 5 times and it still will not work. If I unplug the drive it pops up and says it needs to be formatted, I plug it back in and click on format and it just sits there not doing anything. I leave it for an hour and it still says formatting hard drive. I have tried multiple hard drives and still will not work.

roxana benavides
roxana benavides
11 days ago

I was not looking to use a hard drive, just to hook up my airtv. I had tried everything but your advice that made the difference was the removing of airtv and the reset. Boom. works after hours trying on my own.

roxana benavides
roxana benavides
11 days ago
Reply to  Brian Shim

Spoke too soon. Got it to work but only for 30 seconds and it started buffering and then went offline. But I was happy for 30 seconds. I have tried off and on for a couple of years. Even thought my first one was bad and bought another one. But thank you, you still gave good advice but my house does not like airtv I guess.
Thank you again.

Patrick
Patrick
16 days ago

So why would the hard drive be seen on my cell that I set it up with but not on other devices. I can pause and rewind on mobile device that set up dvr but get 16-453 error code. Bit no other devices even see the dvr?

Alex
Alex
19 days ago

Brian, Thank you very much! Followed your fix and I’m back able to record on my AirTV.
I have been trying to get it record again after almost 2 months. With no solution from Sling!

Roger
Roger
23 days ago

Got the hard drive configured. Programmed an OTA show to record. Now shows won’t show in Recordings. Had to go to “Scheduled “ tab. Attempted to “Watch Now” and got an error.
I’ve been through this twice now. Full reset, reconfigure per this procedures.
Any ideas to resolve?

Roger
Roger
22 days ago
Reply to  Brian Shim

WD Elements. It’s on their list. Frustrating.

Roger
Roger
25 days ago

Your article was the gem in the coal pile, Brian. Followed your instructions with my WD Elements drive, and it worked like a charm. You should bill Sling for your fine customer service!

Doub
Doub
1 month ago

I tried this in the past and it didn’t work. Every since yesterday my airtv anywhere has started back recording right. It has been replaced twice and they all did it. I never thought that anything was wrong with them but that it was on Sling end. Firmware or server. I just bought a tablo that I’m going to return. I hope it last.

Last edited 1 month ago by Doub
John
John
1 month ago

Brian, THANKYOU!! This procedure worked, I am able to use over-the-air for DVR again! After resetting/reinstalling/reformatting, I went back into sling on my android phone, and it still said “Hard Drive not Connected”, but after around 1 or 2 minutes, sling apparently reset itself again (I could see it on an attached TV) and it suddenly recognized the hard drive! (without me doing a thing). Clearly, this is an AirTV2 firmware bug, but THANKS AGAIN for your workaround! Moral of the story: Never disconnect your hard drive w/o doing this from your Android/IPhone FIRST!

Pin It on Pinterest